As part of a multi-vendor team, Futurice helped Posti to develop and implement their new digital service called OmaPosti, with the goal of moving traditional touchpoints into the digital age. Futurice played a significant role in the overall design process, and the resulting solution is a direct result of effective co-creation with Posti’s internal OmaPosti’s team, based on customer value-driven design and development.
Specifically, Futurice has been responsible for the successful design and development of the OmaPosti web application. This application provides a friendly user interface with a range of useful features that are easily accessible and designed to help users in their everyday life. The application draws on the latest technologies and can also be installed as a Progressive Web Application directly to mobile devices. Simply stated, OmaPosti provides easy access to postal services by bringing each customer’s mailbox right to their pocket, wherever they go.
In addition to successfully crafting the new digital-era interface with Posti’s customers, Futurice’s work also significantly improved OmaPosti's technological backend infrastructure. By fully automating the deployment and scaling of our backend processes Futurice was able to bring about significant cost reductions as compared with the traditional infrastructure.